- All orders are processed & shipped within 2-4 business days after the order date.
- Orders are shipped out via USPS Priority shipping unless expedited shipping is purchased. Priority shipping estimates delivery within 3-5 business days Monday- Friday.
- Expedited shipping is available for U.S orders only at an additional cost. Expedited shipping estimates delivery within 2-3 business days. All shipping time frames are “estimated” by USPS and are subject to change.
- You will receive an email confirmation with a tracking number once your order has been placed.
- International shipping timelines may vary. Typically orders should arrive within 2-3 weeks after the order date.
- Once your order has been dispatched, Clay Bibs and Booties accepts no responsibility for loss or any damage to your package for we have assured prior to leaving our loving hands your order has been packaged and shipped with love, care and with the highest level of satisfaction. All lost or damaged packages should be addressed with USPS.
We proudly stand behind the quality of our merchandise and products and we want you to be as happy with them as we are! If you are not delighted with your purchase, you can exchange unworn merchandise and undamaged packaging only. See our full return policy below.
*Please note, we are only able to accept exchanges on items purchased directly from claybibsandbooties.com. If you purchased your Clay products from another retailer, please contact them for their return policies.
USA EXCHANGE POLICY
Products can be returned for an exchange within 30 days of purchase. Products must be unworn and in their original undamaged packaging. Customers are responsible for return shipping.
CANADA RETURN & EXCHANGE POLICY
Products can be returned for an exchange within 30 days of purchase. Products must be unworn and in their original undamaged packaging. Customers are responsible for return shipping. Due to the extended shipping times, there is a $5 restocking fee on all exchanged items from Canada. The restocking fee will be added to your return and shipping invoice and must be paid before item (s) reship.
All Canadian exchanges must first be authorized by our customer service team. Please contact us at email@example.com to request a return authorization.
INTERNATIONAL RETURN POLICY
All purchases made outside of the United States and Canada are final!
CUSTOMERS PERSONAL INFORMATION COLLECTED AND WHY?
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number when you visit our website. Your credit card information is processed by our merchant processor and then deleted from all records.
HOW DOES CLAY BIBS + BOOTIES STORE AND USE MY INFORMATION?
We may use your personal information in the following ways:
-To process, fulfill and complete your order, which may consist of sending you emails to confirm your order status and shipment
-To communicate with you and to send you information by email
-To enhance your shopping experience
-To analyze trends and statistics
-To contact you if necessary
DOES CLAY BIBS + BOOTIES SHARE MY INFORMATION?
Your privacy is placed at the highest level of importance to us. All information collected on our website is solely used for the purpose of processing your order and enhancing customer service. Under no circumstances will information ever be given or sold to a third party.
We may disclose a customers personal information if we are required by law to do so or if you should violate our policies.